Essential Skills of Communicating will enable managers and team leaders to:
- See that communication is a two-way process.
- Construct clear, concise messages in the interest of the listener.
- Manage nonverbal behaviors to reinforce the intent of messages.
- Listen actively to improve communication.
- Create a climate of open communication, which increases team members' motivation and commitment.
Brochure [PDF]
4 Hour Workshop
This product was added to our catalog on Monday 12 February, 2007.