Effective Discipline

Effective Discipline will enable managers and team leaders to:

• Use the techniques of effective discipline to eliminate problem behavior.
• Communicateconcerns in terms of behavior rather than perception or opinion.
• Minimize defensiveness and focus on solutions.
• Reduce conflict avoidance behaviors that undermine team morale, impact perceived fairness and impede overall productivity.
• Review performance to make sure the problem is resolved.
• Recognize the importance of team member participation in defining the problems and solutions.

Brochure [PDF]

4 Hour Workshop